How to Troubleshoot and Improve Your CenturyLink Internet Speed

Dealing with a slow or unstable internet connection that disrupts your essential tasks can be incredibly frustrating. Whether you’re streaming, video conferencing, or gaming online, having a fast and reliable internet service is essential for uninterrupted enjoyment. If you’re a CenturyLink user, this blog post will help you optimize your online speed and performance.

Troubleshoot CenturyLink Internet Speed

The First Step to Faster Internet

Know Your Current Internet Speed

To troubleshoot a slow connection, you need to know how fast your internet is. CenturyLink offers a convenient online tool that you can use to test your speed. Compare the actual speed with the speed that CenturyLink has promised you.

  • If your actual speed is lower than the promised speed, the problem is likely caused by your service provider.
  • If your actual speed matches the promised speed, the problem is likely within your home network.
Video – How to Run CenturyLink Speed Test
Video – How to Run CenturyLink Speed Test

Restart Your Router

If you have identified that the problem is within your home network, there are some measures you can take to improve your internet speed. One of the simplest but most effective steps is to restart your router.

To restart your CenturyLink router, follow these instructions.

  1. Unplug the router from the power source.
  2. Wait for 30 seconds to let the router reset completely.
  3. Plug the power cord back in.
  4. Allow the router to boot up and connect to the network. Make sure all the lights are on and the router is working properly before proceeding.
  5. Now, you can test your internet speed to determine if there has been any improvement.

Restarting your router can often solve common online problems without changing any settings, which can prevent further complications. However, if you still experience a slow internet connection after restarting your router, you may need to try some other tips to optimize your home network.

Device Count and Usage Prioritization

To optimize your internet speed, it’s important to consider the number of connected devices. Every device using your internet, whether wired or wireless (Wi-Fi), consumes bandwidth and can impact your speed performance. Be sure to include smart devices (IoT), security systems (CCTV), smart TVs, and other appliances in your count. The more devices you have online, the slower your internet speed may be.

Prioritizing your internet usage is another key factor in improving speed. Determine what tasks are most important and allocate bandwidth accordingly. For work-related activities, prioritize them over leisure activities like streaming. Consider using a VPN only when necessary and schedule large file downloads during off-peak hours. Additionally, be mindful of video meetings and limit their use to essential or personal meetings. By managing your device count and usage priorities, you can enhance your internet speed and overall online experience.

Related Article: How to Use the CenturyLink Speed Test Tool and What It Tells You

The Second Step to Faster Internet: 4 Effective Methods

Now that you have done a speed test, restarted your router, and counted the number of devices connected to your network, there are four things you can do that will help improve your internet speed:

  1. Switch off unnecessary devices. Make it a habit to turn off devices that are not in use. Devices like smartphones, computers, TVs, gaming consoles, speakers, voice assistants such as Alexa or Google voice, and printers consume internet bandwidth even when in sleep or paused mode. By completely shutting them down when not needed, you can free up bandwidth and improve your internet speed.
  2. Adjust your router’s position. Simple adjustments to your router’s placement can have a significant impact on your internet speed. Elevating the router on a bookcase or shelf, preferably in a central location, can enhance coverage. Avoid placing it on the floor, in corners, or near heat sources or metal obstructions that can interfere with the signal. Additionally, consider using a WiFi extender to ensure consistent coverage throughout your home.
  3. Consider a WiFi extender. In case you encounter buffering or weak signal in certain areas of your home, a WiFi extender can be a useful tool. It extends the wireless signal coverage, ensuring a strong connection in every corner of your house. Look for a G.Hn WiFi extender kit if you need to enhance coverage and eliminate dead spots.
  4. Switch to a better internet plan. Sometimes, the problem with your internet speed is not within your home network, but with your service provider. CenturyLink offers various plans to suit different needs and budgets. Compare the options, contact their customer service or visit their website to make the switch. Enjoy faster speeds, increased bandwidth, and potential cost savings with an upgraded internet plan.

By following these tips, you can improve your internet speed and enjoy a better online experience.


What is good internet speed for CenturyLink?

The ideal internet speed for CenturyLink varies based on individual needs and usage. If you engage in light internet activities such as web browsing and email, a speed of 10 Mbps or lower might be adequate. However, if you are a heavy user who frequently streams videos, downloads large files, or plays online games, a speed of 25 Mbps or higher may be necessary.

How can I force my internet speed up?

You can try several things to boost your internet speed. First, restart your modem and router, as this can sometimes fix any temporary issues that slow down your speed. Another thing you can do is connect to a wired connection instead of Wi-Fi, which can provide faster and more reliable speeds. Finally, you can call CenturyLink customer service to check if there are any known issues in your area that affect your speed.

How can I increase my internet speed to 100 Mbps?

f you are currently subscribed to a CenturyLink internet plan that is less than 100 Mbps, you can upgrade your plan to a faster speed. CenturyLink offers a variety of plans that range in speed from 10 Mbps to 1 Gbps. To upgrade your plan, you can contact CenturyLink customer service.

Is CenturyLink 20 Mbps good?

20 Mbps is a good internet speed for light users who only use the internet for basic tasks like browsing the web and checking email. However, if you are a heavy user who streams video, downloads large files, or plays online games, then you may need a faster speed.